Submission Instructions and Guidelines
For VisitMO.com
VisitMO.com is the only Official Tourism Web site for the state of Missouri.
This is a free service of the Missouri Division of Tourism (MDT).
To have your own Web page on VisitMO, you submit and maintain a listing online at www.Industry.VisitMO.com. (No programming knowledge is required.) Listings must conform to a category/type detailed in the Listing Criteria (see the link on the start page). Listings may be updated as often as you like, but can be accessed only by the User of record. Listings which have not been updated by you for 18 months may be automatically deleted from the system, without notice.
Please read the Guidelines below this section. As a state agency, we have some unusual can and cannot requirements. It is important that you follow these Guidelines to avoid a rejected submission. MDT reserves the right to edit, without notice, all submissions.
New users: Click ‘Register.’ Fill in the blanks to create a User Profile. (New users will not have access to any existing listing until that listing is transferred to them.)
Previous user: Login using your existing Username and Password. If you have forgotten your Username/Password, send an email request to:
. (Cannot be given over the phone.) After logging on, to change contact information in your profile, click Edit Profile. It is very important that you keep this info current, especially your email address.
Before submitting a new listing, go to VisitMO.com and search for your business/event to be sure it is not already listed. If a duplicate submission is received, we must deny the duplicate (new) listing.
New listing: In the “create a new...” box, select a category and type (category only for events) for your submission (read the posted Listing Criteria to determine the type which fits best). Click “Quick Start” and complete the form following the Guidelines below; click Submit. You will then be given the opportunity to complete the enhanced form. It is highly advisable you do so, for better exposure, to make your listing more search friendly, and to give viewers greater details in order for your listing to show up in all of the search and interactive features on VisitMO. You may do this now, or come back and enhance your listing at a later time. Events cannot be posted more than one year before their 'end date.'
Existing listing: In the “update or enhance an existing...” box, click ‘Edit.’ You will then see a list of the listings to which you have access. Click the name of a listing; when the description appears, click ‘Edit.’ Complete the sections you wish to update; click ‘Submit.’ (The bar graph, average to best, is an indication of how much of the available information you have completed. If you reach the “better” mark, you have done well; “best” may not be reachable in your category. The graph is not affected by a lengthy description or by checking multipal cities.) NOTE: Submitting a Web site listing and a Travel Guide listing are separate processes; doing one does not automatically do the other.
Edit Travel Guide Listing: If this button is visible, it indicates we are accepting submissions for next year’s Official Missouri Travel Guide publication and your listing is in an eligible category. Click the button and complete the information. You must check “yes” before you submit. NOTE: Submitting a Travel Guide listing and a Web site listing are separate processes; doing one does not automatically do the other.
During the editing process, you will see your actual listing. As you make changes, those changes will appear on the screen. When you are finished, click ‘Submit This Listing.’ Your submission will go to our ‘pending’ list to be processed. You will receive (to the email address in your User file) an ‘approved’ or ‘rejected’ (with reasons) notification when we the listing has been processed. New listings, and any updates to an existing listing, will not go live on VisitMO until it is approved by MDT staff.
Listing Guidelines
Do not use ALL CAPS anywhere in the submission.
Do not use an ampersand (&) anywhere. (Some European and Asian browsers interpret the & as the beginning of programming code and change everything that follows to gibberish.)
Click each Tab on the left of the page to open the list of available options.
BASIC INFORMATION TAB
Name: This should be the name of your business or event, not your name. Do not use the @ symbol or quotation marks. Franchise/chain establishments should include the city (Best Western - Jefferson City; Bandanas Barbecue - Columbia).
NOTE: Since a URL is not case sensitive, we recommend you capitalize each word between the www and the .com, .net, etc.) to make it easier to read. For example: www.thissiteismywebpage.com should be www.ThisSiteIsMyWebPage.com and email
.
EMail: The email address for the contact person of this specific business or event.
Web Site (URL): Please read the Linking Policy (pay close attention to item 2). URLs that do not meet the policy will be removed.
Phone / Fax: Enter only the ten-digit number. If you have a toll-free number, use it. These requirements apply everywhere a phone number is entered: Do not include the leading 1- on any numbers. Use dashes only: 111-111-1111. Sorry, we do not post words in phone numbers; please convert to numbers.
Description: Be thorough but brief. The idea is to give them enough information that they will click through to your Web site for details. Proofread your work for correct spelling, punctuation, grammar and syntax.
General Description Guidelines (applies to all Descriptions):
Include an adequate description of your business or event. Think from the visitor’s point of view. What does the visitor want or need to know. Tell them what there is to do; why would the want to come there; any restrictions; location, et cetera. If you are closed certain days/months (Christmas, Nov.-Feb.), say so. If seasonal, give specific months (do not say, summer, winter, et cetera). If you are a rural location, give some basic driving directions from the nearest landmark or major roadway.
Note: We are not allowed to use terms like “close to,” “nearby,” “walking distance,” “short distance to,” et cetera, because these terms have no real meaning. Give an actual distance in blocks, miles or realistic travel time. (Next door, adjacent, across from are ok.)
We cannot use terms like “newest,” “largest,” “only,” “first,” “most friendly,” “easy access,” “conveniently located,” “premier...,” et cetera.
If you have been given an award/designation (Most Romantic Inn in the Midwest; AAA Four Diamond), include the name of the organization that made the award and the month and year the award was given. If it was more than a year ago, we cannot include it.
Include admission prices. Give specific age groups ($15; age 60 , $12; ages 2-17, $10); do not say seniors, children, students.
In addition to the info above, include the category specific info outlined below.
Lodging Specific Description:
Include information about the facilities; any special types of rooms; unique features; views; et cetera. Avoid adjectives that are a matter of opinion: beautiful décor; tastefully decorated; luxurious bedding; et cetera.
Very Important: Jacuzzi is a brand name and registered trademark; it is not a generic term for a whirlpool tub. It is against trademark laws to say Jacuzzi if your tubs are not actually Jacuzzi brand. Use terms like jetted tub, whirlpool bath, or hot tub. If you actually have Jacuzzi brand tubs, you must say all three words: Jacuzzi brand tubs. (This applies to all brand names, including Sea-Doo; Jet-Ski; WaveRunner; Coke; Kleenex; Xerox; Saran Wrap; et cetera.) The corporations who hold these trademarks have the right to sue you for trademark infringement.
Dinning / Drinking Specific Description: Include any specialties; is there a bar/lounge; anything unique about the establishment; is group seating available (if so, for how many); et cetera.
Event Specific Description: Tell what goes on; list the activities; are food and beer/wine available; parking; any age restrictions; et cetera. (Avoid saying “. . . and much more.” Tell us what the “more” is.) Always include the name of the venue (at the Jones County fairgrounds). If in a rural area, include some basic driving instructions.
Golf Tournament Specific Description: The number of players per team; male, female or mixed; format (scramble, best-ball, etc.); tee times or shot-gun; is food included; is the cost per person or per team; dress code (including spike restrictions); where/how to register; et cetera. Always include the name of the golf course. Give the name of the charity, institute or civic organization which the proceeds benefit.
Hours Of Operation: Must be hours. List by day of the week if different. (See the examples below.)
Attractions, Dining / Drinking: the opening and closing times.
Lodging / Bed and Breakfast / Campgrounds: front desk or office hours (when the traveler may contact you).
Live Shows / Theaters/ Sports Venues: ticked office hours.
Events: the opening and closing times for the overall event.
Service and Transportation businesses: general office hours.
You may say: 24 hours; sunrise-sunset; dawn-dusk; by appointment only. Always include a.m. or p.m. Do not include the :00 on even hours. Say noon or midnight rather than 12 a.m. or 12 p.m. Do not say: “call,” “see Web site,” “various,” “seasonal,” “all day,” et cetera.
(Examples: Mon.-Fri., noon-8:30 p.m.; Sat., 9 a.m. -10 p.m.; Sun., 9 a.m.-1 p.m. / Daily, 8 a.m.-9 p.m. / By appointment only: Mon., Wed., Sat. only, 9 a.m.-3 p.m.; or, Office Hours: Mon.-Sat., 8 a.m.-6 p.m.)
Location Address: This must be the actual street address for this business or event (not a P.O. Box; not just a street name; not an intersection). Note: In this box, we change all roadway designations (Highway; Hwy; CR; County Road; U.S. Hwy; et cetera) to Route.
If your business or event has no actual location ‘address,’ pick an address nearby or in mid-block, or give the specific Route (highway) # and include driving directions in the Description. Rural locations may use a mail delivery address: RR., RFD, etc. (RFD 5, Box 31).
The city must be the city where this attraction/event is actually located. As you type, a city list will appear, getting shorter as you type. When you see your city, click it. A list of Zip codes will appear. Click yours. (If your Zip code is not on the list, select the nearest one and email
.)
Location Map (Enhanced form only): You cannot enter the GPS LAT/LNG. The mapping system will do that automatically. When you ‘submit this listing,’ if you get an error “LAT is a required field,” it is because you did not do the “Map It” step outlined in the next paragraph.
After you enter (or any time you change) the address in the enhance form, you must click “Map It.” The flag will move to the address you entered and the GPS (LAT/LNG) will be filled in automatically. Check the map to be sure the flag in the correct place.
Moving the Map Flag: If the flag pointer is in the wrong spot, you can move the flag. Place your mouse on the flag and drag it to the correct location. (If you place the pointer on an area other than on the flag, you can move the entire map in the same way.) If you move the flag, the GPS will change but the address will stay the same. (Do not click ‘map it’ again.)
Mailing Address: This is the mailing address for the person or organization who submitted the listing. This information is for MDT use only, so we know who to contact regarding this listing; it is not seen by the public. This may be different from the location address. You may use a P.O. Box. Here you may use Highway, Hwy, CR, County Road, et cetera. If the mailing address in not in Missouri, select the Mailing State first, then the city.
SPECIFIC AMENITIES TAB
Open each section and check the boxes that apply to this business or event. If the Specific Amenities tab will not open, that indicates there are no choices available.
GENERAL INFORMATION TAB
Open each section and check the boxes that apply to this specific business or event. NOTE: The ‘Travelers with Disabilities’ and the ‘Smoking Policy’ lists are required. They should be completed as they apply to your overall operation or venue.
Note: by checking “ADA Fully Compliant” in the ‘travelers with disabilities’ list, you indicated that your location/venue meets, at a minimum, all of these requirements: designated handicapped parking; curb cuts at sidewalks; access ramps at building entrances; entry doors with assisted-opening mechanisms; restroom facilities with grab bars; low height counters/tables available; wheelchair accessibility in public areas; that your facilities contain no architectural barriers within public areas that hinder the movement of vision impaired persons; and your public facilities (including telephones and drinking fountains) are useable by persons with no or low vision.
SEARCHABLE KEYWORDS TAB
Open each section and check-mark only the keywords that apply to your general location vicinity and are readily and easily available to your customer.
Towns And Cities List: If you are in a small community, you may associate yourself with nearby larger cities. For examples, if you are in Hollister, Rockaway Beach, Walnut Shade you could select Branson; in Maryland Heights, Earth City, Chesterfield, you may checkmark St. Louis; Berger and Rhineland may select Hermann; et cetera. If someone searches for Hermann, businesses in Berger will show up, even though they are not in Hermann. Please, do not push the envelope.
RELATED ITEMS TAB
Listings: You may include within your listing, links to other local attractions/events that have listings on VisitMO that may be of interest to your customers. Enter a word from that business’s name and click ‘search.’ Click the sign by the listing you wish to associate. You may add as many as you wish. Scroll down and click ‘save and continue.’ Links to these listings will be shown on your listing’s page. To remove an associated listing from your page, click the - sign.
Editors: These are the people who can access and can make changes to this listing. The “Managing Editor” (with the highlighted button) is the person with primary responsibility for the listing. All communications from the Division of Tourism will go to the listing’s managing editor. You may add Contributing Editors following the same basic instructions shown for listings by searching the person’s last name. Contributing Editors must be a registered User.
Photos: You may upload photos (as many as eight). There are no size restrictions; the system will resize to meet our limits. We suggest you copy your photo to your Desktop first, to make it easier to find. Click ‘Add New.’ Locate the photo. You may (not required) add a short title for the photo, and a brief description. Click ‘continue upload.’ (The upload may take several seconds.) You may (not required) associate keywords from our database to this photo. Scroll down and click ‘save and continue.’ Click the circle beside the photo you wish to be the primary photo. Note: Currently, only the ‘primary’ photo will appear on VisitMO. A module which will display the additional photos is in the planning stages. Once we add that module, all of your pictures will appear in your listing. Click ‘save photo’ again.
Once you have completed all information, click “Submit This Listing.” Your submission will go into a pending list until we edit and process it. New listings do not go live until edited and approved by MDT. For updated listings, the previous information remains on VisitMO until the changes are edited and approved by MDT. You will be notified by email when the listing is processed.
Listings which have not been updated by the user for more than 18 months may be automatically deleted by the system without notice.
Please keep your User Profile (especially your email address) up to date.
Questions, problems, comments? Send a detailed email to: